Download
Open the official link and choose RustDesk for your computer.
F4HIK-LAB support by appointment
Remote support with RustDesk
Get help configuring Azimut One, checking your network or diagnosing a software issue directly on your computer.
Only download RustDesk from the official rustdesk.com domain.
How it works
Four simple steps
Run RustDesk
Install it or run the portable version, then note your ID.
Book a session
Describe the issue, your operating system and your availability in customer messages.
Allow the session
At the agreed time, share the temporary password and approve the connection.
Available assistance
What I can check
- Azimut One network configuration
- Web interface and radio software communication
- Settings, backup and updates
- Software or connection troubleshooting
- Initial setup assistance
Hardware failures, incorrect wiring or electrical work may require on-site checks.
Your security
You remain in control
- The connection starts only after your approval.
- The temporary password is not stored.
- No permanent unattended access is requested.
- You can stop the session at any time.
- Never share personal or banking passwords.
Before the session
Describe your issue
State your Azimut One model, Windows, macOS or Linux system and availability. You may send the RustDesk ID, but keep the temporary password for the appointment.